General Information

What is ABA Core Solutions?

ABA Core Solutions provides comprehensive support for Applied Behavior Analysis (ABA) clinics, offering specialized IT infrastructure, operational support, digital templates, expert business assessments, seamless implementation services, and tailored consulting. Our solutions are designed to help your clinic streamline operations, enhance efficiency, and thrive, allowing you to focus on delivering exceptional care.

Who Does ABA Core Solutions Serve?

We primarily serve ABA clinics and providers, from independent practices to multi-site organizations, helping them manage their business operations and technology effectively.

What Makes ABA Core Solutions Different from Other It or Consulting Firms?

We are founded and operated by professionals with deep, firsthand experience in the ABA field. This allows us to offer solutions and support that are uniquely tailored to the specific operational, clinical, and compliance needs of ABA practices.

Our Services: General Policies

What Types of Services Does ABA Core Solutions Provide?

We offer a comprehensive range of services including IT infrastructure setup and ongoing support, business assessments, operational consulting, billing solutions (Revenue Cycle Management), and specialized coaching packages.

How Do Your Consulting and Assessment Services Typically Work?

Our consulting and assessment services involve a detailed analysis of your clinic's specific needs, followed by the delivery of tailored solutions, strategic roadmaps, and dedicated implementation or coaching support. Each service's deliverables are clearly outlined on its respective product page.

What is Your Service Delivery Model (e.G., Remote, On-Site, Hybrid)?

Our service delivery model is flexible and depends on the specific service package. Many IT and consulting services can be delivered remotely for efficiency, while certain setup, assessment, or complex troubleshooting tasks may involve on-site assistance. Details are specified within each service agreement.

Do Your Services Address HIPAA Compliance and Data Security?

Yes, data security and HIPAA compliance are core components of our IT and consulting services. We implement robust protocols, policies, and systems designed to safeguard sensitive patient data and ensure your clinic meets necessary healthcare regulations.

What is Managed IT, and How Does It Benefit My Clinic?

Managed IT is our proactive approach to managing your entire technology environment. It ensures continuous monitoring, maintenance, cybersecurity, and expert technical support, allowing your ABA clinic to minimize downtime, protect sensitive data, and focus entirely on client care without IT worries.

Can Your Services Be Customized to My Clinic's Unique Needs?

Absolutely. While we offer structured service packages, we also understand that every clinic is unique. We are able to discuss and tailor solutions to address your specific operational, technological, and strategic requirements. Please contact us for a personalized consultation.

Our Products: General Policies

What Types of Products Does ABA Core Solutions Offer?

We offer a diverse range of products, including downloadable digital templates and documents (HR, intake, clinical, billing forms), physical clinic essentials (furniture, therapy tools), and customizable promotional gear.

are Your Digital Templates and Documents Customizable?

Yes, our digital templates and documents are typically provided in editable formats (e.g., Microsoft Word, Excel) to allow you to easily customize them to fit your clinic's specific needs and branding.

How are Digital Products Delivered After Purchase?

Once purchased, downloadable digital products are typically made available immediately via a secure link on your order confirmation page and also sent to your registered email address.

How are Physical Products (clinic Essentials, Promotional Gear) Shipped?

Our physical products are fulfilled on-demand through a dropshipping model. This means items are shipped directly to your clinic or designated address from our trusted suppliers, streamlining your procurement process.

Can I Customize Promotional Gear with My Clinic's Branding?

Yes, our promotional materials are designed for customization. You can typically upload your clinic's logo and specify branding details during the order process on the product page.

Ordering, Accounts & Support Policies

How are Your Services and Products Priced?

Our pricing structure is transparent. Individual products have listed prices. Services may have a one-time setup fee followed by ongoing monthly fees, or be priced as a one-time project, clearly outlined on their respective product pages.

What Payment Methods Do You Accept?

We accept all major credit cards and other payment methods supported by Shopify Payments. Specific options will be presented at checkout.

Do You Offer Discounts or Special Pricing?

We may offer promotional discounts for new clients, special bundled service packages, or exclusive pricing for approved partner accounts. Please check our homepage for current offers or contact us for custom quotes.

What are the Benefits of Creating an ABA Core Solutions Account?

Creating an account allows you to securely manage your orders, access your digital downloads, view your service subscriptions, and unlock partner pricing and exclusive tools.

What is Your Refund or Cancellation Policy?

Our refund and cancellation policies vary by product and service type. Details are provided on individual product/service pages and within your service agreement. For specific inquiries, please contact our support team.

How Can I Get Support or Ask a Question?

You can reach our support team by emailing support@abacoresolutions.com. For existing clients with ongoing service packages, specific helpdesk support channels and response times will be provided as part of your agreement.