ABA Core Solutions
IT Maintenance
IT Maintenance
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After initial implementation, we will provide continuous IT maintenance and support to ensure optimal performance, availability, and security of your systems. This includes:
Proactive Monitoring & Management: Continuous oversight of Microsoft 365 services, network devices, and critical systems to identify and address issues before they impact operations.
Network Health Checks: Regular assessments of your network's performance, stability, and security, including firmware updates and patch management for all active components.
Helpdesk Support: Dedicated support for your users during business hours, assisting with troubleshooting, technical inquiries, and general IT assistance.
Periodic Reviews & Guidance: Scheduled reviews of your IT environment, security audits, and expert guidance for scaling your infrastructure or addressing new technological requirements.
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FAQs
What makes ABA Core Solutions different from other IT service providers?
We are built by ABA professionals, for ABA professionals. This unique perspective means our tools, templates, and services are specifically designed to meet the operational and compliance needs of ABA practices, ensuring solutions that truly understand and support your business.
Do you offer scalable solutions that can grow with my ABA practice?
Yes, scalability is central to our offerings. Whether you're a startup or a rapidly expanding multi-location clinic, our IT infrastructure solutions and ongoing support are designed to adapt and scale with your growth stage, ensuring long-term efficiency and seamless operations.
How do you ensure the security and compliance of our clinic's data and systems?
Security is our top priority. We implement enterprise-grade security measures including Microsoft Defender for Endpoint, Microsoft Purview for Data Loss Prevention (DLP), and robust network designs with advanced firewalls, all with a security-first mindset to ensure regulatory compliance and protection of sensitive patient data.
Do your IT Services help with data compliance and regulatory requirements specific to healthcare (like HIPAA)?
Yes, our IT Services incorporate enterprise-grade security features and compliance considerations, including Endpoint Protection, Data Loss Prevention (DLP) using Microsoft Purview, and secure network designs. These measures are implemented with a security-first mindset to help your ABA practice meet industry regulatory compliance and protect sensitive data.